1. What is the cancelation policy?
If a Health Coaching, Private Training and/or Private Group Events appointment is missed, canceled or changed with less than 24 hours notice, the client will be charged a cancellation fee of 100% of the service charge. Livestream group classes have a 12 hour cancellation policy.

2. How do I cancel?
Easy, just click the cancel appointment link on your confirmation email or sign in to the log in for the appointment type that you made. You will be emailed a copy of your cancellation. Contact us to reschedule. Sessions are non-refunable.

3. What if I miss a livestream class?
Email us asap and we'll send you a custom link good for 24 hours.

4. How do I join a livestream?
You'll recieve an email 1 hour prior to class with a costum Zoom link and instructions. Just click that link 10-5 min before your scheduled appointment. Classes start on time and it's important you are on time. As all participants are checked into class. Once class begins we can not guarantee you'll be able to join the class.

5. How do I keep track of sessions and schedule?
When you purchase a package or single session you'll recieve a custom code. Use this code to book appointments. Log in to see how much time or how many sessions you have left.

4. Do I need to download Zoom?
Yes, it's best Zoom is downloaded on the device you'll be using prior to clicking your custom link. You can join from your mobile and easily stream to an laternate device if you like.